compter frequentation
Background
The SIVOM du Born is a mixed union dedicated to the collection and treatment of waste in a territory comprising 13 municipalities. It manages waste for 58,135 permanent users, a figure that rises to 72,399 taking into account second homes.

Precise data to better manage the number of visitors to the recycling center

Since the installation of Kiomda counting boxes, the management of attendance at the waste disposal center of Biscarrosse won in reliability and precision. Every morning, agents consult the interface to follow The number of users the day before and analyze flows by time slots. This data is essential to adjust the opening hours between winter and summer and to compare Incoming tonnage with the number of visitors in order to refine the monitoring of the volumes of waste brought in by residents.

“Every morning, when agents are hiring, they go to the platform to consult the data. This allows us to see daily attendance, and to have further analyses if necessary, such as the distribution of visitors by time slots.”

A key tool for justifying staff and optimizing resources

The data collected also makes it possible to justify the presence of agents on site. In Biscarrosse, the critical threshold is set at more than 250 visitors per day, requiring the presence of At least two agents. However, some days record more than 300 or even 500 passages, which reinforces the need to maintain or even adapt the workforce.

“Before, we had an idea of complicated days thanks to the manual counts made by the agents. But with Kiomda boxes, these figures are consolidated and more reliable.”

The tool brought a significant improvement in terms of accuracy, even if agents do not necessarily save time, because manual counting was already well integrated into their routine. However, oversights and mistakes are now avoided, guaranteeing figures that can be used with confidence.

“The agents used a manual counter that they had in their pocket. It was simple, but there could be oversights. Now, with Kiomda, we have systematic and more reliable data.”

Valuable data for internal and regulatory management

Currently, information from counting is mainly used Internally, in particular by Ms. Bodin, Head of the Waste Services Department, as well as by agents on site to better understand the influx.

Data is also used to fill in registers of incoming waste by flow, a legal obligation imposed on waste disposal centers. In the future, they could be shared with the Community of communes, in particular to justify possible changes in terms of development or resources.

“Today, data is used internally, but it could be used by the telecom to improve management at the territorial level.”

A reliable and secure solution

One of the specific challenges at the Biscarrosse recycling center is the absence of access control at the entrance, making manual counting even more crucial. The installation of the Kiomda box raised questions about its resistance to vandalism, because it is positioned at the entrance. Finally, thanks to his protective cover, it has not undergone any degradation.

“I was afraid of vandalism because the box is at the entrance and the user is not identified. In the end, everything is fine, he is well protected.”

A very positive feedback

The experience with Kiomda Is judged very satisfactory, with a recommendation score of 8 to 9 out of 10. The tool is particularly appreciated for its precision, reliability and usefulness in the management of staff and visitor flows.

📊 Do you want to optimize the management of your waste disposal center thanks to reliable and autonomous counting? Contact us to find out more.

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